{"id":44242,"date":"2020-02-06T08:17:05","date_gmt":"2020-02-06T08:17:05","guid":{"rendered":"https:\/\/litho.themezaa.com\/?page_id=3"},"modified":"2026-08-28T20:10:50","modified_gmt":"2026-08-28T17:10:50","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/itdesign.biz\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44242\" class=\"elementor elementor-44242\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-642a197d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"642a197d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90f3c64\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"90f3c64\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce4d046 elementor-widget elementor-widget-text-editor\" data-id=\"ce4d046\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated: 28 August 2026<\/strong><\/p><p>This Privacy Policy explains how IT Design collects, uses, stores and protects personal data when you visit our website, contact us, request a quotation or use our services.<\/p><h2>1. Who We Are<\/h2><p>IT Design is a digital technology agency based in Tbilisi, Georgia.<\/p><p><strong>Website:<\/strong> <a href=\"https:\/\/itdesign.biz\/\">https:\/\/itdesign.biz\/<\/a><br \/><strong>Email:<\/strong> <a href=\"mailto:info@itdesign.biz\">info@itdesign.biz<\/a><br \/><strong>Alternative email:<\/strong> <a href=\"mailto:ceo@itdesign.biz\">ceo@itdesign.biz<\/a><br \/><strong>Telephone:<\/strong> +995 599 07 00 95<br \/><strong>Location:<\/strong> Tbilisi, Georgia<\/p><p>For the purposes of applicable data protection legislation, IT Design acts as the data controller for personal data collected through this website.<\/p><h2>2. Scope of This Privacy Policy<\/h2><p>This Privacy Policy applies to personal data collected through:<\/p><ul><li><p>the IT Design website;<\/p><\/li><li><p>contact and project request forms;<\/p><\/li><li><p>email, telephone, WhatsApp or Telegram communication;<\/p><\/li><li><p>newsletter subscription forms;<\/p><\/li><li><p>analytics and website security tools;<\/p><\/li><li><p>business enquiries and service requests.<\/p><\/li><\/ul><p>When IT Design processes personal data on behalf of a client as part of a development, hosting, support, CRM, ERP, marketing or integration project, the relevant service agreement or data processing agreement may also apply.<\/p><h2>3. Personal Data We Collect<\/h2><p><strong>Information you provide directly<\/strong><\/p><p>When you submit a form or contact us, we may collect:<\/p><ul><li><p>your name;<\/p><\/li><li><p>company name;<\/p><\/li><li><p>email address;<\/p><\/li><li><p>telephone number;<\/p><\/li><li><p>WhatsApp or Telegram contact details;<\/p><\/li><li><p>preferred contact method;<\/p><\/li><li><p>requested service;<\/p><\/li><li><p>estimated project budget;<\/p><\/li><li><p>project description;<\/p><\/li><li><p>information included in messages or attachments;<\/p><\/li><li><p>consent and communication preferences.<\/p><\/li><\/ul><p>Please do not provide sensitive personal data unless it is necessary for your request and has been specifically requested by us.<\/p><p><strong>Information collected automatically<\/strong><\/p><p>When you visit the website, certain technical information may be collected automatically, including:<\/p><ul><li><p>IP address;<\/p><\/li><li><p>browser type and version;<\/p><\/li><li><p>device and operating system;<\/p><\/li><li><p>approximate location based on IP address;<\/p><\/li><li><p>pages visited;<\/p><\/li><li><p>date and time of access;<\/p><\/li><li><p>referring website;<\/p><\/li><li><p>interaction and navigation data;<\/p><\/li><li><p>security and error logs;<\/p><\/li><li><p>cookie identifiers.<\/p><\/li><\/ul><p>This information may be collected through server logs, cookies, analytics services and security tools.<\/p><h2>4. How We Use Personal Data<\/h2><p>We may process personal data for the following purposes:<\/p><ul><li><p>responding to enquiries and project requests;<\/p><\/li><li><p>preparing quotations and proposals;<\/p><\/li><li><p>communicating about requested services;<\/p><\/li><li><p>delivering website, application, automation, integration, marketing and support services;<\/p><\/li><li><p>managing contractual and business relationships;<\/p><\/li><li><p>providing customer and technical support;<\/p><\/li><li><p>operating, maintaining and protecting the website;<\/p><\/li><li><p>detecting spam, fraud, abuse and security threats;<\/p><\/li><li><p>analysing website performance and visitor behaviour;<\/p><\/li><li><p>improving our website, services and communication;<\/p><\/li><li><p>sending marketing communications where consent has been provided;<\/p><\/li><li><p>complying with legal, accounting and regulatory obligations;<\/p><\/li><li><p>establishing, exercising or defending legal claims.<\/p><\/li><\/ul><h2>5. Legal Bases for Processing<\/h2><p>Depending on the circumstances and applicable legislation, we process personal data on one or more of the following grounds:<\/p><ul><li><p><strong>Consent:<\/strong> when you submit a form, subscribe to communications or accept non-essential cookies.<\/p><\/li><li><p><strong>Pre-contractual measures:<\/strong> when you ask us to prepare a proposal, quotation or project assessment.<\/p><\/li><li><p><strong>Performance of a contract:<\/strong> when processing is necessary to deliver agreed services.<\/p><\/li><li><p><strong>Legitimate interests:<\/strong> including website security, business communication, service improvement, fraud prevention and protection of our legal interests.<\/p><\/li><li><p><strong>Legal obligation:<\/strong> when processing is required by applicable tax, accounting or other legislation.<\/p><\/li><\/ul><p>You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.<\/p><h2>6. Contact and Project Request Forms<\/h2><p>When you submit a contact or project request form, the information may be:<\/p><ul><li><p>sent to IT Design by email;<\/p><\/li><li><p>stored securely in the WordPress and Elementor submission system;<\/p><\/li><li><p>reviewed by authorised personnel;<\/p><\/li><li><p>used to respond to your request and assess the proposed project.<\/p><\/li><\/ul><p>The person submitting the form may also receive an automatic confirmation email containing a copy of the submitted information.<\/p><p>Submitting a form does not create a contractual relationship between you and IT Design.<\/p><h2>7. Cookies and Similar Technologies<\/h2><p>The website may use cookies and similar technologies to operate correctly, remember preferences, measure performance and improve user experience.<\/p><p><strong>Essential cookies<\/strong><\/p><p>These cookies are required for core website functionality, security, forms, language selection and session management. They cannot normally be disabled through the website.<\/p><p><strong>Preference cookies<\/strong><\/p><p>These cookies may remember settings such as your selected language and other website preferences.<\/p><p><strong>Analytics cookies<\/strong><\/p><p>These cookies may be used to understand how visitors use the website, which pages are viewed and how website performance can be improved.<\/p><p><strong>Marketing cookies<\/strong><\/p><p>Where enabled and accepted, marketing cookies may be used to measure advertising campaigns or provide relevant marketing content.<\/p><p>Non-essential analytics and marketing cookies should only be activated after receiving the visitor\u2019s consent where required by applicable law.<\/p><p>You can change or withdraw your cookie consent through the website\u2019s cookie settings. You can also control cookies through your browser settings. Disabling certain cookies may affect website functionality.<\/p><h2>8. Analytics and External Services<\/h2><p>We may use third-party services for:<\/p><ul><li><p>website analytics;<\/p><\/li><li><p>spam prevention;<\/p><\/li><li><p>website security;<\/p><\/li><li><p>hosting and content delivery;<\/p><\/li><li><p>email delivery;<\/p><\/li><li><p>backups;<\/p><\/li><li><p>customer communication;<\/p><\/li><li><p>embedded content;<\/p><\/li><li><p>social media and advertising.<\/p><\/li><\/ul><p>Depending on the website configuration, these services may process technical information such as IP addresses, browser data, device data and cookie identifiers.<\/p><p>Third-party providers process information according to their own privacy policies and contractual obligations.<\/p><h2>9. How We Share Personal Data<\/h2><p>We do not sell or rent personal data.<\/p><p>Personal data may be shared only when necessary with:<\/p><ul><li><p>authorised IT Design personnel and contractors;<\/p><\/li><li><p>hosting and server providers;<\/p><\/li><li><p>email and communication providers;<\/p><\/li><li><p>analytics and security providers;<\/p><\/li><li><p>CRM, cloud and project management providers;<\/p><\/li><li><p>professional advisers, accountants or legal representatives;<\/p><\/li><li><p>public authorities where disclosure is required by law;<\/p><\/li><li><p>business successors in connection with a legitimate merger, acquisition or transfer of business assets.<\/p><\/li><\/ul><p>Service providers are permitted to process personal data only for the relevant service and subject to appropriate confidentiality and security obligations.<\/p><h2>10. International Data Transfers<\/h2><p>Some service providers may operate or store data outside Georgia or the European Economic Area.<\/p><p>Where required, we use appropriate safeguards for international data transfers, including:<\/p><ul><li><p>contractual data protection obligations;<\/p><\/li><li><p>Standard Contractual Clauses;<\/p><\/li><li><p>recognised adequacy mechanisms;<\/p><\/li><li><p>security and access controls;<\/p><\/li><li><p>other safeguards permitted by applicable law.<\/p><\/li><\/ul><p>Your information may therefore be processed in countries whose data protection rules differ from those in your country of residence.<\/p><h2>11. Data Retention<\/h2><p>We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.<\/p><p>Typical retention periods are:<\/p><ul><li><p>project enquiries and correspondence: up to 24 months after the last communication;<\/p><\/li><li><p>customer and contractual records: for the duration of the business relationship and any legally required retention period;<\/p><\/li><li><p>accounting records: for the period required by applicable law;<\/p><\/li><li><p>newsletter information: until you unsubscribe or withdraw consent;<\/p><\/li><li><p>security and technical logs: generally up to 12 months, unless longer retention is necessary for a security investigation;<\/p><\/li><li><p>consent records: for as long as necessary to demonstrate compliance.<\/p><\/li><\/ul><p>Information may be retained for longer where necessary to comply with legal obligations or establish, exercise or defend legal claims.<\/p><h2>12. Data Security<\/h2><p>We use reasonable technical and organisational measures designed to protect personal data against:<\/p><ul><li><p>unauthorised access;<\/p><\/li><li><p>unlawful use or disclosure;<\/p><\/li><li><p>accidental loss;<\/p><\/li><li><p>alteration;<\/p><\/li><li><p>destruction;<\/p><\/li><li><p>malware and cyberattacks.<\/p><\/li><\/ul><p>These measures may include access controls, encryption, secure connections, software updates, backups, security monitoring and restricted administrative access.<\/p><p>However, no internet transmission or electronic storage method can be guaranteed to be completely secure.<\/p><h2>13. Your Rights<\/h2><p>Subject to applicable legislation, you may have the right to:<\/p><ul><li><p>receive information about the processing of your personal data;<\/p><\/li><li><p>request access to your personal data;<\/p><\/li><li><p>request correction of inaccurate or incomplete information;<\/p><\/li><li><p>request deletion of your personal data;<\/p><\/li><li><p>request restriction of processing;<\/p><\/li><li><p>object to certain processing activities;<\/p><\/li><li><p>withdraw consent at any time;<\/p><\/li><li><p>request a copy or transfer of your personal data where applicable;<\/p><\/li><li><p>object to direct marketing;<\/p><\/li><li><p>lodge a complaint with the competent data protection authority.<\/p><\/li><\/ul><p>To exercise your rights, contact:<\/p><p><strong><a href=\"mailto:info@itdesign.biz\">info@itdesign.biz<\/a><\/strong><\/p><p>We may request reasonable information to verify your identity before responding. Requests will normally be handled free of charge and within the period required by applicable legislation.<\/p><p>Certain rights may be limited where continued processing is required by law, necessary for contractual obligations or required to establish, exercise or defend legal claims.<\/p><h2>14. Marketing Communications<\/h2><p>We may send newsletters or marketing communications only where we have an appropriate legal basis, including consent where required.<\/p><p>You can unsubscribe at any time by:<\/p><ul><li><p>using the unsubscribe link included in an email;<\/p><\/li><li><p>contacting us at <a href=\"mailto:info@itdesign.biz\">info@itdesign.biz<\/a>;<\/p><\/li><li><p>withdrawing your consent through the available website settings.<\/p><\/li><\/ul><p>Service-related and administrative communications are not marketing messages and may still be sent where necessary to manage an active request or contractual relationship.<\/p><h2>15. Third-Party Links and Embedded Content<\/h2><p>Our website may contain links to third-party websites, social networks, videos, maps or other embedded services.<\/p><p>Third-party websites and services operate under their own privacy policies. IT Design is not responsible for the privacy practices, security or content of external websites.<\/p><p>We recommend reviewing the privacy policy of any third-party service before providing personal information.<\/p><h2>16. Children\u2019s Privacy<\/h2><p>This website and our business services are not intended for children under the age of 16.<\/p><p>We do not knowingly collect personal data from children. If you believe that a child has provided personal data through the website, please contact us so the information can be reviewed and deleted where appropriate.<\/p><h2>17. Automated Decision-Making<\/h2><p>We do not use personal data collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.<\/p><h2>18. Changes to This Privacy Policy<\/h2><p>We may update this Privacy Policy when our website, services, data processing practices or legal obligations change.<\/p><p>The latest version will be published on this page with an updated revision date. We encourage visitors to review this Privacy Policy periodically.<\/p><h2>19. Contact Us<\/h2><p>For questions, requests or concerns regarding this Privacy Policy or the processing of personal data, contact:<\/p><p><strong>IT Design<\/strong><br \/>Tbilisi, Georgia<br \/>Email: <a href=\"mailto:info@itdesign.biz\">info@itdesign.biz<\/a><br \/>Alternative email: <a href=\"mailto:ceo@itdesign.biz\">ceo@itdesign.biz<\/a><br \/>Telephone: +995 599 07 00 95<br \/>Website: <a href=\"https:\/\/itdesign.biz\/\">https:\/\/itdesign.biz\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: 28 August 2026 This Privacy Policy explains how IT Design collects, uses, stores and protects personal data when you visit our website, contact us, request a quotation or use our services. 1. Who We Are IT Design is a digital technology agency based in Tbilisi, Georgia. Website: https:\/\/itdesign.biz\/Email: info@itdesign.bizAlternative email: ceo@itdesign.bizTelephone: +995 599 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":202,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-44242","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/itdesign.biz\/wp-json\/wp\/v2\/pages\/44242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itdesign.biz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itdesign.biz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itdesign.biz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itdesign.biz\/wp-json\/wp\/v2\/comments?post=44242"}],"version-history":[{"count":10,"href":"https:\/\/itdesign.biz\/wp-json\/wp\/v2\/pages\/44242\/revisions"}],"predecessor-version":[{"id":76270,"href":"https:\/\/itdesign.biz\/wp-json\/wp\/v2\/pages\/44242\/revisions\/76270"}],"wp:attachment":[{"href":"https:\/\/itdesign.biz\/wp-json\/wp\/v2\/media?parent=44242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}